
Our client, a global Contract Development and Manufacturing Organization (CDMO), provides clinical and commercial drug development support to pharmaceutical and biotechnology companies — two of the most competitive and difficult markets to penetrate.
The client’s internal business development team was focused on advancing active opportunities already in the pipeline and lacked the time and resources needed for consistent top-of-funnel prospecting.
Starting with a targeted list of 100 companies and partial contact information, Leads To Sales (LTS) expanded the database to more than 400 qualified contacts, complete with email addresses and direct/mobile phone numbers. Using a strategic outbound cadence of email, phone, and social media outreach, LTS engaged prospects and identified companies interested in learning more about the client’s services.
In just a two-month pilot program, LTS delivered:
The campaign helped the client quickly identify real opportunities while allowing their internal team to stay focused on closing business already in the pipeline.
CDMOs’ growth depends on knowing which biopharma companies are advancing programs – and when those programs need development, clinical, or manufacturing support. With thousands of molecules in motion, your business development (BD) team can’t manually track every pipeline. Leads To Sales, in partnership with Citeline, helps CDMOs stay ahead – by combining Citeline’s BioMedTracker® AI tools with our industry expertise, you engage the right companies at the right time, based on the actionable insights we deliver.
How CDMOs Use AI-Powered Pipeline Intelligence to Win More Opportunities, Faster.
Challenge – Even high-performing BD teams struggle to:
Track fast-moving clinical pipelines
Prioritize accounts based on true signals of outsourcing
Identify the right contacts – scientific and commercial
Engage prospects early—before the competition
Without timely insight, CDMOs risk missing windows of opportunity or arriving too late to influence decisions.
3. Nurture Prospects Until They’re Ready to Engage
You can integrate these insights into your existing sales tools—or let us manage the outreach for you. Either way you’ll keep prospects warm until they’re ready for a conversation with your BD team.
Results – On average, CDMOs see:
3–5 meaningful insights per company each month
Each insight flags a potential need – you focus where it matters.
5–7% conversion to qualified sales conversations within 60 days
Faster engagement means earlier positioning, stronger proposals, and higher
win rates.
– BD teams refocused on selling—not researching
– No more lost hours digging through databases. We deliver insights directly.
– Consistent early-stage visibility across your target market
– Know what’s moving—and what’s not – align resources and connect with confidence.

Our digital marketing experts will help you develop a comprehensive digital marketing strategy to reach your target audience and increase your online presence. We offer a full range of digital marketing services including social media management, search engine optimization, and email marketing.
Our business valuation experts will help you determine the true value of your business. We offer a full range of business valuation services including financial analysis, market research, and business appraisal.
Our risk management experts will help you identify and mitigate potential risks to your business. We offer a full range of risk management services including risk assessment, risk analysis, and risk monitoring.
Our corporate finance experts will help you navigate complex financial transactions and make informed decisions. We offer a full range of corporate finance services including mergers and acquisitions, debt financing, and equity financing.
Our leadership development experts will help you develop the skills and knowledge you need to be an effective leader. We offer a full range of leadership development services including leadership training, executive coaching, and team building.
Our IT solutions team will provide you with the technology solutions you need to improve your business processes and increase efficiency. We offer a full range of IT solutions including software development, cloud computing, and cybersecurity.

If you’re doing more webinars, you’re not alone. Today, they are a key component of the B2B selling process across industries. Which makes webinar follow-up more important than ever.
If you have internal resources for webinar follow-up, we’re happy to share some best practices with you.
If you need a turnkey solution to webinar follow-up, we can get started within days. Let our team do the hard part.
B2B webinar follow-up delivers results
The numbers below speak for themselves – following up with the prospects who attend your webinars delivers B2B lead generation results. And don’t forget about the prospects who register and don’t attend. The qualified lead rates are the same between attendees and those who register but cannot attend. Which makes sense when you think about it.
So what is the “right way” to follow up with prospects who attend your webinars? Respectfully, professionally, and focused on delivering value not getting what you want. In most high-tech industries, like life science, biotech, and medical devices, etc., webinars are a necessary part of the buying process. Gathering information. Getting a feel for what it might be like to do business with a company. That’s why your follow-up needs to be respectful and professional. More than automated email. But not intrusive and self-centered. We need the prospect to think “I’m glad they called,” not “I’ll never attend another of their webinars”.
Connecting the human touch of a conversation with email and digital follow-up delivers B2B lead generation results. When you are already investing heavily in webinars, why not invest in an approach that quantifies the value of marketing’s contribution to the sales pipeline?
One of our clients did 55 webinars over three years that reached ~23K prospects. We followed up with them all and kept track – the numbers speak for themselves. A disciplined approach to follow up delivered a 4% lead conversion rate. With a conservative sale value of $10K, that equates to $1.8MM in sales and ROI of 10X.

Less than 24% of sales emails are even opened.
It takes 18 dials to connect with a single buyer (TOPO).
And while buyers are waiting longer and longer to contact sales reps, not that many companies seem concerned:
Fewer than 25% of companies that receive an inbound web lead contact the prospect at all (insidesales.com)
So, what can you do?
These practical insider tips are based on over 30 years’ experience in B2B lead generation. Whether you are launching, growing or optimizing your lead generation efforts, you’ll find something you can implement today.

B2B companies invest heavily in content marketing — especially in industries like life science, biotech, medical devices, and manufacturing. Today’s buyers are more informed than ever, often spending 20–40+ hours researching solutions before speaking with a sales representative.
So why wait for prospects to contact you first?
Successful lead generation isn’t about aggressive sales tactics or chasing every website click. It’s about understanding how prospects engage with your content and connecting at the right moment with a professional, value-driven conversation.
The right outreach can:
When done correctly, prospects don’t feel pressured — they feel supported.
By combining strategic content marketing with timely human engagement, companies can generate lead conversion rates more than double those of traditional outbound campaigns. Based on more than 30,000 outbound conversations conducted for our clients over 18 months, the results are clear:
Content creates interest. Human connection turns interest into opportunity.
Lead generation
When our clients build an outbound lead generation campaign from the ground up, they realize a 2% lead conversion rate.
Average conversion rate on B2b outbound lead generation campaigns: 2%
Content marketing followup
When our clients have us follow up with their content marketing interactions, they realize a 5% lead conversion rate.
Average conversion rate on content marketing follow-up campaigns: 5%
Following up with content marketing interactions delivers qualified leads at over twice the rate of traditional outbound lead generation.
*Actual client results.

You can learn a lot by listening
Life science suppliers recognize the opening of a new laboratory as an opportunity to build a partnership with their customers. New lab programs and lab start-up promotions have been proven retention platforms for years. Typically, customers sign up, make qualifying purchases and receive discounts. This often occurs digitally with no further interaction. However, several years ago (2015), one of our clients asked us to create an outbound phone cadence to complement their digitally automated new lab start-up program. Initially, they wanted to know why some customers engaged with the program while others did not. Once they answered that question, we pursued more revenue-driving activities.
Enough to increase sales engagement by over 80%
Over the course of the new lab program, LTS engages the customer in three separate conversations – an introduction, mid-point, and final reminder. Each is focused on what is important to the customer. Initially, it helps with login and system access. Then an incentive to purchase. And finally, a reminder of their program expiration date. In this market, there are three primary purchasing channels. Our team is familiar with all three and can help the customer navigate the program based on their individual purchasing scenario.
30% of the customers typically place an order before our initial outreach. By the midpoint, it rises to 45%, and by the final call, it hits 55% – an 83% increase! In addition, the dialogue uncovers potential issues and provides the customer with a direct channel to support. In an average year, we diffuse over 20 potential customer service concerns and help identify 25-30 qualified sales opportunities.
Consistently over time
Since 2015, the program has been managed by different members of the client’s team. During that time, Leads To Sales has delivered the continuity of a single rep and program manager. This consistency has aided the transition on the client’s team and provided a familiar voice and name to the customer. Through the framework of this annual program, we’ve also conducted Voice of Customer research and executed lead generation campaigns. Consistent customer engagement, ongoing analysis, and attention to detail have delivered an overall enhanced experience for our client’s most valuable customers.

Business development in professional services was challenging in 1986 when Leads To Sales was founded. It was challenging in the pre-Internet days when I sold direct mail. And it’s still challenging today. By focusing on prior relationships and “segments of experience”, agencies can achieve results 5X those of traditional lead generation campaigns. We put together this complimentary white paper to share more information:
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